A leading retail fuel marketer had recently acquired a midstream business, immediately creating a need to efficiently integrate the new operations and quickly scale its trading activities. The client's main goal was to enhance its ETRM system for new retail and terminal locations and ensure that existing systems and processes could support future growth and scalability. They faced significant challenges, including unclear ownership and accountability across the trade lifecycle, system limitations that hindered future scalability, and insufficient risk reporting. Opportune was uniquely qualified to help, possessing deep expertise across both retail and midstream operations and the proven ability to bridge strategy, process, and system execution in the ETRM and downstream motor fuel space.
Opportune quickly deployed its U.S.-based, value-focused team to conduct a targeted 2-week process improvement assessment, engaging key stakeholders across the front, middle, and back office. Given the compressed timeline, the team quickly identified critical risks and inefficiencies and focused on prioritizing business requirements over existing system limitations. Key activities included executive alignment workshops with Commercial and Retail leadership, a rapid review of the current-state trade lifecycle and system handoffs, system architecture scalability reviews with IT, and an identification of process gaps and inefficiencies between the retail and midstream business units. This comprehensive approach allowed Opportune to align operational workflows directly with the client's commercial goals, providing a strategic foundation for growth. The team was retained for the acquisition integration and ETRM S25 upgrade.
When you choose Opportune, you gain access to seasoned professionals who not only listen to your needs, but who will work hand in hand with you to achieve established goals. With a sense of urgency and a can-do mindset, we focus on taking the steps necessary to create a higher impact and achieve maximum results for your organization.
