Transforming the Energy Industry with Salesforce
The shale revolution has had wide-ranging impacts on the energy industry forcing companies to transform how they operate and interact with their customers, suppliers and employees. Combining deep understanding of the energy industry and the market leading Salesforce digital platform, Opportune enables energy companies to define and implement business transformation strategies that drive financial and operational improvement in the highly competitive industry. Market leading companies are partnering with Opportune to leverage core Salesforce capabilities, such as collaboration, automation, IoT and artificial intelligence in a Cloud delivery model to reduce costs, increase innovation and support the rapidly changing energy industry.
Boost visibility into operations through a comprehensive view of activity at the wellsite, increase collaboration with suppliers and customers, and streamline land, revenue and back-office processes.
Deploy mobile and insightful applications into the field to improve measurement and ticketing, increase equipment uptime, reduce maintenance costs and increase field personnel productivity by leveraging AI, IoT and analytics on the Salesforce Platform.
Optimize refined product sales through real-time, digital sales channels and build stronger customer and jobber relationships by integrating terminal activities with billing, inventory and access control processes and systems.
Deliver leading customer engagement programs that derive insight from consumer buying and satisfaction data to increase spend and retention while improving store experience quality through better service functions such as maintenance, branding and inventory levels.
Unify siloed business processes and data that exist between trading, logistics, accounting, risk, credit and contract management functions by the weak points of ETRM, ERP and other supporting systems through the Salesforce Platform, giving control back to companies from the software vendors.
Manage complex and global supply chain networks through a single platform that includes B2B sales, marketing and commerce, AI, automation, IoT and analytics capabilities for bulk and packaged goods.
Improve field service productivity, utilization, data accuracy and billing timelines through Salesforce's highly-configurable Service Cloud capabilities to integrate dispatch, service ticketing and approvals, contract management and billing activities.
Leverage Salesforce's industry leading suite of capabilities on its Sales and Service Clouds to improve C&I and residential customer service, retention and satisfaction while gaining valuable insight through advanced analytics powered by Salesforce's AI engine - Einstein.
Leverage Salesforce's CPQ (Configure, Price, Quote), B2B sales and commerce capabilities to drive integrated supply-chain processes providing customer and vendor collaboration while improving commercial, manufacturing and distribution integration.