A leading utility company (“the Company”) specializes in electric transmission systems throughout the U.S. With the impacts of COVID-19 affecting key personnel, the Company determined a need for a more robust and up-to-date business continuity plan (BCP).

The Company engaged Opportune to help develop and implement a Business Impact Assessment and Continuity Planning Project in order to better reduce or avoid impact from a disaster. Companies place value on BCPs because they focus on the importance of data. BCPs define timely and controlled methods to prevent data breaches and recovery of data loss resulting from potential threats such as natural disasters or cyberattacks. BCPs help protect a company’s assets and make sure their operations and personnel can conduct business as usual during an unexpected disturbance.

To satisfy the Company’s unique needs for the BCP, Opportune provided the following key activities:

• Reviewed and identified critical business functions and the impact of disruptions.
• Identified high-impact, low-probability disruptions/events.
• Refined the strategy and plans to reduce the impact of identified disruptions.
• Documented the results of the assessment (i.e., risk level, preparedness, mitigation).
• Created an initial set of Key Business Function Response Plans that formed the foundation of an Enterprise Business Continuity Plan.

Opportune’s professionals added value by providing beneficial tools to help reduce the loss of information if key personnel were out of work, such as having business continuity management, assessment matrix, and process documentation. Opportune also advised the Company on creating a Business Continuity Board where different departments came together and continually monitored their identified risks. The Board will ensure that the Company has the resources needed to support the recovery of the business-critical functions in the case of an unexpected disturbance.

Opportune helps clients improve, modernize, and standardize their business processes, organization, and systems by applying deep energy industry expertise, change management, and project management. Companies benefit from providing strong executive support of distributed decision making, information sharing, and willingness to adapt to new ways of doing things. For more information, CLICK HERE.